As a ServiceNow customer, the company wanted to consolidate their CMDB management into a single system. Additionally, they wanted to integrate Discovery for the detection of new CI or enrich the CMDB by keeping it up to date and automate the connection of all ITSM Processes.
- Highlights:
- The company is using ServiceNow’s CMDB with the help of Discovery Application for managing all the Configuration Items within their Organization.
- Organization:
- Limited Liability Company
- Business:
- The company is a chain of retail stores, offering cosmetics, healthcare items, household products and health food and drinks.
- Workforce:
- 66.076
- Country:
- :Germany
