Ensure Compliance with the Digital Operational Resilience Act (DORA) using ServiceNow

Strengthen Your Digital Operational Resilience
with ServiceNow

At Serity, we understand the critical importance of maintaining robust digital operational resilience in the financial sector. With the enactment of the Digital Operational Resilience Act (DORA), financial entities must now adhere to stringent requirements to safeguard their ICT infrastructure against cyber threats and operational disruptions. As a trusted ServiceNow partner, Serity offers comprehensive DORA compliance services to help your organization seamlessly meet these regulatory demands.

Why Choose Serity for DORA Compliance?
Expertise and Experience

With years of experience in ICT risk management and regulatory compliance, our team of experts is well-equipped to guide your organization through the complexities of DORA.

Integrated Solutions

We leverage the powerful capabilities of the ServiceNow platform to provide integrated solutions that address all aspects of DORA requirements, from risk management and incident reporting to third-party risk management and continuity planning.

Tailored Approach

Understanding that each organization is unique, we tailor our services to meet your specific needs and ensure that your ICT risk management framework aligns perfectly with DORA mandates.

Our Comprehensive DORA Compliance Services
ICT Risk Management Framework

Build and Maintain Robust ICT Risk Management

Implement and maintain a comprehensive ICT risk management framework using ServiceNow’s Integrated Risk Management modules. Identify, assess, and mitigate risks to ensure continuous protection of your ICT infrastructure.

ICT Incident Management

Efficiently Manage and Report ICT Incidents

Leverage ServiceNow’s Incident Management capabilities to handle ICT incidents with precision. Automate incident reporting to competent authorities and ensure timely resolution to minimize impact.

Digital Operational Resilience Testing

Conduct Regular and Effective Resilience Testing

Utilize ServiceNow’s Test Management and automated testing integrations to perform regular resilience testing. Ensure your systems, processes, and controls are robust and compliant with DORA requirements.

ICT Third-Party Risk Management

Manage Third-Party Risks Proactively

Ensure your third-party ICT service providers comply with DORA standards using ServiceNow’s Third-Party-Risk Management and Supplier Management capabilities. Assess and monitor third-party risks effectively.

Information Sharing Arrangements

Facilitate Secure Information Sharing

Promote secure and efficient information sharing on ICT threats and incidents using ServiceNow’s Knowledge Management and collaboration tools. Document and track information sharing activities to stay compliant.

ICT Continuity Management

Develop and Implement Continuity Strategies

Ensure business continuity with ServiceNow’s BCM and Service Mapping capabilities. Develop and maintain comprehensive business continuity and disaster recovery plans aligned with DORA requirements.

Governance and Oversight

Establish Strong Governance Frameworks

Implement robust governance frameworks using ServiceNow’s IRM and Policy and Compliance Management modules. Ensure effective oversight of your ICT risk management activities.

ICT Incident Reporting to Competent Authorities

Streamline Regulatory Reporting

Automate and streamline the reporting of significant ICT incidents to competent authorities using ServiceNow’s Incident Management and IRM capabilities. Ensure compliance with regulatory timelines and requirements.

Supervisory Practices

Align with Supervisory Expectations

Facilitate internal and external audits with ServiceNow’s Audit Management module. Monitor compliance with supervisory practices and stay ahead of regulatory changes.

Get Started with Serity Today

Don’t let the complexities of DORA compliance overwhelm your organization. Partner with Serity and leverage the power of the ServiceNow platform to build a resilient ICT infrastructure that meets all regulatory requirements.


today to learn more about our DORA compliance services and how we can help your organization achieve digital operational resilience.